Privacy

GENERAL

At Propaganda, we believe that the protection of privacy is extremely important. We want to inform, respect and give control to our customers and users who use our services and websites about what happens to their data. We want to manage and use your data securely, respectfully and with due diligence to offer you a better service and the best possible experience. We therefore start from the principle that everyone must have control of their personal data and everyone is entitled not to share a part of them with us. Below you will find information about the data we collect, why, for how long and how you have control over it.
 
 

WHO IS PROTECTED BY THIS PRIVACY POLICY?

This privacy policy applies to all our (potential) customers and suppliers.
 
 

WHAT DATA DO WE PROCESS?

In some places on this website, by completing an online form, and in other ways (for instance by sending us emails or letters that contain your personal data), you will provide us with specific data that identifies you or on the basis of which we can identify you. By accessing and using the website you consent with our use of this data and the inclusion of all the data you provide to us in different ways or of which we become informed via other sources, including public sources, in our database so that we have a complete database. However, we will never commercially exploit this data and/or pass it on to third parties.

We can identify you with user data or contact you. For instance, your name, address, telephone number, gender, email address, age and all other preferences that you make known via social media, promotions, mobile applications, competitions, etc.

As prescribed by law, we do not process sensitive data such as data about your racial or ethnic origin, political opinions, sexual preferences and health.
 
 

WHAT DO WE USE THIS DATA FOR?

We process personal data for various purposes, where only that data is processed necessary for achieving the intended purpose.

For instance, we only use your personal data:
– if we have received your explicit permission thereto;
– in the context of the preparation or performance of our contract;
– to fulfil the legislative or regulatory provisions to which we are subject; and
– when Propaganda has justified interest in this, in which case, we will always strive for a balance between that interest and respecting the privacy of the person involved.

If you do not wish your internet traffic data to be processed for marketing purposes, you can let us know via dpo@propaganda.be.
 
 

HOW DO WE PROTECT YOUR DATA?

We do everything we can to protect your personal data and privacy, both in our offices and all other locations where we work.

Our employees are trained to deal correctly with confidential data. An estimate is also made with privacy-sensitive projects in terms of security and the protection of personal data. We employ specific people for the security of your data who supervise compliance with the legislation and our ethical aspirations. We also employ specialized people responsible for the security of our network, infrastructure and information systems. Moreover, we use a variety of technical measures to protect your personal data such as: password protection, hard disk encryption software, firewalls, antivirus, intrusion and anomaly detection and access controls for our employees.

Should a data breach occur with negative consequences for your personal data, then you will be personally informed as a customer in the circumstances provided by law.

The number of employees in our company with access to your personal information is limited. These employees are given access to your personal information to the extent that they need this information to perform their duties properly.
 
 

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You have right of access
You have right of access (free of charge) to your data. You can ask us:
– whether we process your personal data;
– What we process it for;
– Which categories of personal data we process;
– With which categories of third parties we share your personal data;
– What the origin is of the processed data; and
– What logic we use when automatically processing certain personal data.

You must send your request for your right of access in writing, for the attention of Propaganda NV, DPO, Imperiastraat, 1930 Zaventem or by e-mail to dpo@propaganda.be.

To exercise your right of access and to prevent any unauthorized disclosure of your personal data, you must provide us with proof of your identity. We would therefore ask you preferably to enclose a copy of the front of your identity card with your request.

Propaganda will respond to your request within the legal period of 30 days. Please note that this period only starts once Propaganda has received your written request and has all the information required to fulfil your request.

If you have any reason to believe that Propaganda did not handle your request correctly, please take this up first with the DPO at Propaganda via dpo@propaganda.be so that we can review the options together with you.

For the sake of completeness, we would like to inform you that, if Propaganda fails to respond to your request, refuses it or if our response does not meet your expectations, you always have the right to submit a complaint to the Privacy Commission, via commission@privacycommission.be, which will then intervene in the context of its mission as mediator.

Your right to correct and removal
You are entitled to have incomplete, incorrect, inappropriate or outdated personal data removed or corrected. To do this please contact dpo@propaganda.be. We will then change or delete this information as necessary within the statutory deadlines. Do bear in mind that we are sometimes no longer able to offer some services depending on your request.
 
 

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Propaganda ensures appropriate organizational and technical measures to secure personal data. We may not store personal data for longer than is necessary to realize the purpose for which we collected it. To meet our legal obligations (to meet our accounting and tax obligations, we are, for instance, obliged to keep your billing data for a maximum of 7 years) or for the legal requirement to keep some data as evidence in the case of disputes, up to a maximum of 10 years after termination of your contract.

Of course, access to these archived data is very restricted. Certain data from former customers can be used for a period of 1 year after termination of the contract to identify the former customer, unless the customer indicates that they no longer agree with this.
 
 

HOW CAN YOU CONTACT PROPAGANDA?

For more information about our privacy policy or for complaints in connection with your privacy, including exercising your right of access, please contact dpo@propaganda.be.